Returns & Exchanges

At Linenly, we want you to love your 100% bamboo bedding, which is why we offer a 30-day satisfaction guarantee for unused and unwashed items in their original packaging. If your new sheets aren't the perfect fit for your sleep sanctuary, our hassle-free return process ensures a smooth exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.

• 2.
  Prepare the Package

  Carefully fold your bamboo linens and place them back into their original fabric carry bag and shipping box, ensuring all tags and inserts are included.

• 3.
  Ship the Item

  Affix the provided shipping label or use your preferred tracked courier to send the package back to our distribution center for inspection.

• 4.
  Receive Your Refund

  Once our team verifies the condition of the returned bedding, we will process your refund or dispatch your exchange within 5-7 business days.